Online Dispute Resolution

The European Online Dispute Resolution (ODR) platform is provided by the European Commission to make online shopping safer and fairer through access to quality dispute resolution tools.
If you were not satisfied with the purchase of a product on the online shop at alpha-gamer.com, or with the solution we presented to solve the situation, you can use the ODR platform.

It can be accessed at https://ec.europa.eu/consumers/odr