Privacy Policy

This website and its contents are owned by Alpha Gamer Limited.
This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:
1) What data do we collect?
2) How do we collect your data?
3) How will we use your data?
4) How do we store your data?
5) Marketing
6) What are your data protection rights?
7) Children’s privacy
8) What are cookies?
9) How do we use cookies?
10) What types of cookies do we use?
12) How to manage your cookies
13) Privacy policies of other websites
14) Changes to our privacy policy
15) How to contact us
16) How to contact the appropriate authorities

1) What data do we collect?

Personal data
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.
Personally identifiable information may include, but is not limited to:
– First and last name
– Email address
– Address: country, district, city, street name, door number, postcode
– Phone number
– VAT number

Usage data
Usage data is collected automatically when using our service.
Usage data may include information such as your device’s internet protocol address (IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access our service, by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our service.

2) How do we collect your data?
We collect data and process data when you:
– Register online or place an order for any of our products or services.
– Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
– Submit a message through our website’s contact forms.
– Use or view our website via your browser’s cookies.

3) How will we use your data?
Our company collects your data so that we can:
– Process your order and manage your account.
– Email you with special offers on other products and services we think you might like.
– Provide product and customer support.
When we process your order, we may send your data to our shipping partners, so that your order can be correctly delivered to the designated person/address.

4) How do we store your data?
Our company assures that it has adopted the technical and organizational measures to ensure security of data throughout our databases.
Your data will only be stored by the necessary amount of time in order to provide the intended service or support.

5) Marketing
Our company would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing messages, you may always opt out at a later date.
You have the right at any time to stop our company from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please let us know through the contact form at our contact page.

6) What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request to complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us through the contact form at our contact page.

7) Children’s Privacy
We do not knowingly collect personally identifiable information from anyone under the age of 13.
If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our databases.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.

8) What are cookies?
Cookies are text files placed on your device to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

9) How do we use cookies?
We use cookies in a range of ways to improve your experience on our website, including:
Google reCAPTCHA:
– Provide spam protection
– Read and filter requests from bots
PHP: Provide functions across pages
WooCommerce:
– Store items in shopping cart
– Store session information
Wordpress:
– Read if cookies can be placed
– Store logged in users
Google Adsense:
– Store and track conversions
– Provide ad delivery or retargeting
Google Analytics: Store and count pageviews
Polylang: Store language settings
Google Fonts: Read user IP address
YouTube:
– Store location data
– Store and track interaction
– Store user preferences
– Provide bandwidth estimations
PayPal:
– Provide fraud prevention
– Store account details
Facebook:
– Store last visit
– Store account details
– Store a unique session ID
– Provide ad delivery or retargeting
– Store logged in users
– Store and track visits across websites
– Provide fraud prevention
– Store a unique user ID
– Store browser details
– Store account details
– Read screen resolution
– Provide fraud prevention
– Store and track if the browser tab is active
Instagram: Store ad display frequency

10) What types of cookies do we use?

Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known.
By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid your order.
We may place these cookies without your consent.

Statistics cookies
We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights in the usage of our website.
We ask your permission to place statistics cookies.

Marketing cookies
Marketing/tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
We ask your permission to place marketing cookies.

11) How to manage your cookies
You can set your browser not to accept cookies. However, in some cases, some of our website features may not function as a result.

12) Privacy policies of other websites
Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

13) Changes to our privacy policy
We keep our privacy policy under regular review and make updates on this web page. This privacy policy was last updated on 16/03/2022.

14) How to contact us
If you have any questions regarding our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
You should do so through the contat form at the contact page.

15) How to contact the appropriate authorities
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the European Data Protection Supervisor.