Privacy & Cookies Policy

Privacy Policy

This website and its content are owned by Alpha Gamer Limited. This privacy policy explains how our organization uses the personal data we collect about you when you use our website.

Topics:

  1. What data do we collect?
  2. How do we collect your data?
  3. How do we use your data?
  4. How do we store your data?
  5. Marketing
  6. What are your data protection rights?
  7. Children's privacy
  8. What are cookies?
  9. How do we use cookies?
  10. What types of cookies do we use?
  11. How to manage your cookies
  12. Privacy policies of other websites
  13. Changes to our privacy policy
  14. How to contact us
  15. How to contact the appropriate authorities

1. What data do we collect?

Personal data While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • First and last name
  • Email address
  • Address: country, state, city, street name, house number, postal code
  • Phone number
  • Tax identification number

Usage data Usage data is collected automatically when using our service. Usage data may include information such as your device's Internet Protocol address (IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access our service via a mobile device, we may collect certain information automatically, including but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data. We may also collect information that your browser sends whenever you visit our service.

2. How do we collect your data? We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily participate in a market survey or provide feedback on any of our message boards or via email.
  • Send a message through the contact forms on our website.
  • Use or view our website via your browser’s cookies.

3. How do we use your data? Our organization collects your data so that we can:

  • Process your orders and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Provide product and customer support. When we process your orders, we may send your data to our delivery partners so that your orders can be correctly delivered to the designated person/address.

4. How do we store your data? We ensure that we have implemented the necessary technical and organizational measures to ensure the security of the data in all our databases. Your data will be stored only for the time necessary to provide the intended service or support.

5. Marketing We would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing messages, you may always opt-out at a later date. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please let us know via the contact form on our contact page.

6. What are your data protection rights? We would like to make sure you are fully informed of all your data protection rights.
Every user has the right to the following:
Right of access – You have the right to request copies of your personal data. We may charge a small fee for this service.
Right to rectification – You have the right to request that we correct any information that you believe is inaccurate. You also have the right to request additional information that you believe is incomplete.
Right to erasure – You have the right to request that we delete your personal data, under certain conditions.
Right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to object to processing – You have the right to object to the processing of your personal data, under certain conditions.
Right to data portability – You have the right to request that we transfer the data we collect to another entity, or directly to you, under certain conditions.
When making a request, we have one month to respond. If you wish to exercise any of these rights, please contact us using the contact form on the contact page.

7) Children's Privacy

We do not knowingly collect personally identifiable information from children under 13 years of age. If you are a parent or legal guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children under 13 years old without verification of parental consent, we will take steps to remove that information from our databases. If we need consent based on legal grounds to process your information, and the laws in your country require the consent of a legal guardian, we may require that consent before collecting and using that information.

8) What are cookies?

Cookies are text files placed on your device to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

9) How do we use cookies?

We use cookies in a variety of ways to improve your experience on our website, including:

Google reCAPTCHA:
- Spam prevention
- Read and filter bot requests
PHP: Provide page functionality
WooCommerce:
- Store items in the shopping cart
- Store session information
WordPress:
- Check if cookies can be placed
- Store logged-in users
Google Adsense:
- Store and track conversions
- Display ads or retargeting
Google Analytics: Store and count page views
Polylang: Language/location management
Google Fonts: Read the user's IP address
YouTube:
- Store location data
- Store and track interaction
- Store user preferences
- Provide bandwidth estimates
PayPal:
- Provide fraud prevention
- Store account details
Facebook:
- Store last visit data
- Store account data
- Store a session ID
- Provide ads or retargeting
- Store logged-in users
- Store and track website visits
- Provide fraud prevention
- Store user ID
- Store browser details
- Store account details
- Read screen resolution
- Provide fraud prevention
- Store and track if the browser tab is active
Instagram: Store ad display frequency

10) What types of cookies do we use?

  • Technical or functional cookies: Some cookies ensure that certain parts of the website work properly and that user preferences are remembered. By using functional cookies, we make it easier for you to visit our website. For example, you do not have to repeatedly enter the same information when visiting our website, and items remain in your shopping cart until you complete your order. We can place these cookies without your consent.
  • Statistics cookies: We use statistical cookies to optimize the website experience for all users. With these statistical cookies, we obtain information about the use of our website. We ask for your permission to place statistical cookies.
  • Marketing cookies: Marketing/tracking cookies are used to create user profiles to display advertising or track the user on this website or across multiple websites for similar marketing purposes. We ask for your permission to place marketing cookies.

11) How to manage your cookies

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.

12) Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

13) Changes to our privacy policy

Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 16/03/2022.

14) How to contact us

If you have any questions about our privacy policy, the data we hold about you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us. You can do so via the contact form on our contact page.

15) How to contact the appropriate authorities

Should you wish to report a complaint or if you feel that our company has not addressed your concern in a satisfactory manner, you may contact the European Data Protection Supervisor.

Cookie Policy

This cookie policy was updated on 18/04/2022 and applies to citizens and permanent residents of the European Economic Area.

1. Introduction

Our website, https://alpha-gamer.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience, all technologies will be referred to as “cookies”). Cookies are also used by third-party services we use. In the document below, we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small file that is sent along with the pages of this website and stored by your browser on your computer or equivalent device. The information stored therein can be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image used to monitor traffic on a website. To do this, various data about you are stored.

5. Cookies

5.1 Technical or functional cookies Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website, and, for example, items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies We use statistics cookies to optimize the website experience for our users. With these statistics cookies, we obtain insights into the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing cookies Marketing/tracking cookies are cookies or any other form of local storage used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes. We ask your permission to place marketing cookies.

5.4 Social media buttons On our website, we have included buttons for Facebook and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook and Instagram. These buttons work using pieces of code coming from Facebook and Instagram themselves. This code places cookies. These social media buttons can also store and process certain information, so a personalized advertisement can be shown to you. Please read the privacy statement of these social networks (which can change regularly) to understand what they do with your (personal) data they process using these cookies. The data retrieved are anonymized as much as possible. Facebook and Instagram are located in the United States.

6. Placed cookies

Google reCAPTCHA – Functionality

  • Usage: We use Google reCAPTCHA for spam prevention. Learn more
  • Shared data: For more information, please refer to Google reCAPTCHA Privacy Policy.
  • Name: _grecaptcha
  • Expiration: Session
  • Function: Spam prevention

WooCommerce – Functionality

  • Usage: We use WooCommerce for webshop management. Learn more
  • Shared data: These data are not shared with third parties.
  • Name: wc_cart_hash_*
  • Expiration: Session
  • Function: Store items in the shopping cart
  • Name: wc_fragments_*
  • Expiration: Persistent
  • Function: Store session information

WordPress – Functionality

  • Usage: We use WordPress for website development. Learn more
  • Shared data: These data are not shared with third parties.
  • Name: wordpress_test_cookie
  • Expiration: Session
  • Function: Checks if cookies can be placed
  • Name: wordpress_logged_in_*
  • Expiration: Persistent
  • Function: Store logged-in users

Google Adsense – Marketing

  • Usage: We use Google Adsense for displaying ads. Learn more
  • Shared data: For more information, please refer to Google Adsense Privacy Policy.
  • Name: google_adsense_settings
  • Expiration: Persistent
  • Function: Ad display or retargeting

Google Analytics – Statistics

  • Usage: We use Google Analytics for website statistics. Learn more
  • Shared data: For more information, please refer to Google Analytics Privacy Policy.
  • Name: _ga
  • Expiration: 2 years
  • Function: Store and count page views
  • Name: ga*
  • Expiration: 1 year
  • Function: Store and count page views

Polylang – Functionality

  • Usage: We use Polylang for locale/language management. Learn more
  • Shared data: These data are not shared with third parties.
  • Name: pll_language
  • Expiration: Persistent
  • Function: Store language settings

Google Fonts – Marketing

  • Usage: We use Google Fonts for displaying web fonts. Learn more
  • Shared data: For more information, please refer to Google Fonts Privacy Policy.
  • Name: Google Fonts API
  • Expiration: Expires immediately
  • Function: Read user IP address

YouTube – Marketing, Functionality

  • Usage: We use YouTube for video display. Learn more
  • Shared data: For more information, please refer to YouTube Privacy Policy.
  • Name: GPS
  • Expiration: Session
  • Function: Store location data
  • Name: YSC
  • Expiration: Session
  • Function: Store and track interactions
  • Name: PREF
  • Expiration: 8 months
  • Function: Store user preferences
  • Name: VISITOR_INFO1_LIVE
  • Expiration: 6 months
  • Function: Provide bandwidth estimations

PayPal – Functionality

  • Usage: We use PayPal for processing payments. Learn more
  • Shared data: For more information, please refer to PayPal Privacy Policy.
  • Name: ts_c
  • Expiration: 3 years
  • Function: Provide fraud prevention
  • Name: paypal
  • Expiration: Persistent
  • Function: Provide fraud prevention
  • Name: paypal_storage
  • Expiration: Persistent
  • Function: Store account details

Facebook – Marketing, Functionality

  • Usage: We use Facebook for displaying recent social posts and/or social share buttons. Learn more
  • Shared data: For more information, please refer to Facebook Privacy Policy.
  • Name: _fbc
  • Expiration: 2 years
  • Function: Store last visit data
  • Name: fbm*
  • Expiration: 1 year
  • Function: Store account details
  • Name: xs
  • Expiration: 3 months
  • Function: Store a session ID
  • Name: fr
  • Expiration: 3 months
  • Function: Provide ads or retargeting
  • Name: act
  • Expiration: 90 days
  • Function: Store logged-in users
  • Name: _fbp
  • Expiration: 3 months
  • Function: Store and track visits across websites
  • Name: datr
  • Expiration: 2 years
  • Function: Provide fraud prevention
  • Name: c_user
  • Expiration: 30 days
  • Function: Store user ID
  • Name: sb
  • Expiration: 2 years
  • Function: Store browser details
  • Name: *fbm
  • Expiration: 1 year
  • Function: Store account details
  • Name: wd
  • Expiration: 1 week
  • Function: Read screen resolution
  • Name: csm
  • Expiration: 90 days
  • Function: Provide fraud prevention
  • Name: actppresence
  • Expiration: Session
  • Function: Store and track if the browser tab is active

Instagram – Marketing

  • Usage: We use Instagram for displaying recent social posts and/or social share buttons. Learn more
  • Shared data: For more information, please refer to Instagram Privacy Policy.
  • Name: actppresence
  • Expiration: 1 year
  • Function: Store ad display frequency

Complianz – Functional

  • Usage: We use Complianz for cookie consent management. Learn more
  • Shared data: These data are not shared with third parties. For more information, please refer to Complianz Privacy Policy.
  • Name: cmplz_consented_services
  • Expiration: 365 days
  • Function: Store cookie consent preferences
  • Name: cmplz_policy_id
  • Expiration: 365 days
  • Function: Store accepted cookie policy ID
  • Name: cmplz_marketing
  • Expiration: 365 days
  • Function: Store cookie consent preferences
  • Name: cmplz_statistics
  • Expiration: 365 days
  • Function: Store cookie consent preferences
  • Name: cmplz_preferences
  • Expiration: 365 days
  • Function: Store cookie consent preferences
  • Name: cmplz_functional
  • Expiration: 365 days
  • Function: Store cookie consent preferences
  • Name: cmplz_banner-status
  • Expiration: 365 days
  • Function: Store if the cookie banner has been dismissed

Cloudflare – Functional

  • Usage: We use Cloudflare for content distribution network (CDN) services. Learn more
  • Shared data: For more information, please refer to Cloudflare Privacy Policy.
  • Name: __cf_bm
  • Expiration: 30 minutes
  • Function: Read and filter bot requests

Wordfence – Functional

  • Usage: We use Wordfence for security and fraud prevention. Learn more
  • Shared data: For more information, please refer to Wordfence Privacy Policy.
  • Name: wfwaf-authcookie*
  • Expiration: 1 day
  • Function: Provide reliable web traffic identification

TikTok – Marketing, Functional

  • Usage: We use TikTok for video display. Learn more
  • Shared data: For more information, please refer to TikTok Privacy Policy.
  • Name: s_v_web_id
  • Expiration: Session
  • Function: Store if the user viewed embedded content
  • Name: MONITOR_WEB_ID
  • Expiration: 3 months
  • Function: Store if the user viewed embedded content
  • Name: tt_webid
  • Expiration: 1 year
  • Function: Store if the user viewed embedded content
  • Name: tt_webid_v2
  • Expiration: 1 year
  • Function: Store if the user viewed embedded content
  • Name: ttwid
  • Expiration: 1 year
  • Function: Store if the user viewed embedded content
  • Name: webapp_launch_mode
  • Expiration: Session
  • Function: Store a unique session ID
  • Name: webapp_session_id
  • Expiration: Session
  • Function: Store a unique session ID
  • Name: webapp-session-referer
  • Expiration: Session
  • Function: Store referring website
  • Name: webapp_tiktok_privious
  • Expiration: Session
  • Function: Store if the user viewed embedded content
  • Name: webapp_extra_data
  • Expiration: Session
  • Function: Provide cross-page functions
  • Name: webapp_original_traffic_type
  • Expiration: Session
  • Function: Store if the user viewed embedded content
  • Name: guide-login-config
  • Expiration: Persistent
  • Name: _tea_cache_tokens*
  • Expiration: Persistent
  • Function: Store a unique session ID
  • Name: csrf_session_id
  • Expiration: Session
  • Function: Provide hacker protection
  • Name: tt_csrf_token
  • Expiration: Session
  • Function: Provide hacker protection
  • Name: _abck
  • Expiration: 1 year
  • Function: Provide hacker protection
  • Name: webapp-newuser
  • Expiration: Persistent
  • Function: Store first visit to the site
  • Name: autoplay-config
  • Expiration: Persistent
  • Function: Store settings
  • Name: webapp-video-mute
  • Expiration: Persistent
  • Function: Store settings

MailChimp – Marketing

  • Usage: We use MailChimp for mailing list subscriptions. Learn more
  • Shared data: For more information, please refer to Mailchimp Privacy Policy.
  • Name: mailchimp.cart.*
  • Expiration: Session

7. Consent

When you visit our website for the first time, we will show a pop-up with an explanation about cookies. By clicking “Accept”, you consent to our use of the categories of cookies and plugins you have selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer function properly.

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • Right to know: You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: You have the right to supplement, correct, delete, or block your personal data whenever you wish.
  • Right to withdraw consent: If you give us your consent to process your data, you have the right to revoke that consent and have your personal data deleted.
  • Right to transfer your data: You have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: You can object to the processing of your data. We comply with this unless there are justified grounds for processing.

To exercise these rights, please contact us. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (Data Protection Authority).

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change your internet browser settings so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the “Help” section of your browser. Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

10. Contact details

For questions and/or comments about our Cookie Policy, please contact us via our contact page.